![]() New AG Rewards™ members who enroll on 1/2/24 may need to log out and log back in for promotion to apply. AG Rewards™ members must be signed into their Rewards Account online or provide store associates their account information at time of purchase to receive 2.5x Rewards points through online and in-store purchase(s). ![]() Not valid at Indigo™ or Chapters™, Amazon, Kohl’s, or Barnes & Noble retail locations or websites. Offer valid at and American Girl® US retail locations only. Offer valid for one-time use only and for Rewards members only. When your doll is shipped back to you for a healthy homecoming.įor answers to more questions, check out our Doll Care Center FAQsĪG Rewards™ members receive 2.5x points on book purchases from 1/2/24 through 11:59 p.m.When we receive your doll, to confirm admission and placement in the treatment queue.This email will have a link to print your admission paperwork and instructions on how to send your doll to the Doll Care Center. We will send an email confirmation after your submit your order. ![]() To help you track your doll's progress through the process, we will email you on three occasions: I sent my doll to the American Girl Doll Care Center. Because of high volume in December, we recommend that any doll who needs to be home in time for the winter holidays be shipped to American Girl no later than the middle of November. How long does it take to get a doll back from the American Girl Doll Care Center?Ī Doll Care Center visit takes approximately two to four weeks, depending on volume, from the date of admission for the patient until her return home. Be sure to follow the instructions on the form to ensure a quick return. ![]() How can I send my doll to the American Girl Doll Care Center?Ĭhoose the type of doll you want to admit, then select a care-and-repair service to continue the process. Yes, you can choose from the exact same services as before and enjoy expert care that will have your doll looking like new and ready for play. Will the American Girl Doll Care Center have the same services as the Doll Hospital? The new name reflects the more complete care experience we offer that goes beyond repair services, to include skin cleaning, hair brushing, restyling, and more. Why is the American Girl Doll Hospital becoming the Doll Care Center? Before starting the admission process, you may be wondering: ![]()
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